1. Request Account Deletion
To request permanent deletion of your DateTrak account and associated account data, send an email from the email address connected to your DateTrak account.
info@datetrakapp.com
Use the subject line: DateTrak Account Deletion Request.
We may contact you using the account email address to confirm your identity and prevent unauthorized deletion requests.
2. What to Include in Your Request
Please include:
- The email address associated with your DateTrak account
- A clear statement that you want your DateTrak account permanently deleted
- Confirmation that you understand account deletion cannot be undone after it has been completed
For your protection, do not send your password, payment-card information, or other sensitive credentials.
3. Data That Will Be Deleted
After your identity and request have been verified, DateTrak LLC will delete your DateTrak account and associated cloud data, including data associated with the account such as:
- Your DateTrak authentication account
- Your account email address from DateTrak account systems
- Cloud-stored inventory locations
- Cloud-stored product and expiration-date information
- Cloud-stored barcode associations
- Cloud backups associated with the account
4. Data Stored on Your Device
Some DateTrak inventory information may be stored locally on your device so that supported features can work offline.
Deleting your cloud account may not automatically remove every local file or record remaining on a device that is no longer connected to the account.
To remove locally stored DateTrak data, uninstall DateTrak from the device or clear the application’s storage through the device settings after completing any desired exports.
5. Limited Data Retention
DateTrak LLC may retain limited information when reasonably necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, enforce agreements, or maintain transaction and business records.
Information retained for these limited purposes will not be used to restore or reactivate the deleted DateTrak account.
6. Subscriptions and App-Store Billing
Deleting your DateTrak account does not necessarily cancel an active subscription purchased through Google Play, the Apple App Store, or another payment provider.
You are responsible for canceling active subscriptions through the marketplace or payment provider where the subscription was purchased.
App-store transaction records are maintained by the applicable marketplace according to its own terms, policies, and legal obligations.
7. Questions
Questions about account deletion or associated data may be sent to:
DateTrak LLCEmail: info@datetrakapp.com